Clear Warranty Coverage. Professional Repair Service.
We stand behind the repair work we perform and the qualifying replacement parts we install. Warranty coverage varies depending on the type of repair and how the component is used.
Why Physical Connector Repairs Have a 30-Day Warranty
HDMI ports, USB ports, USB-C ports, and charging ports are physical connection points. Every time a cable is connected, removed, moved, pulled, or placed under pressure, force can be transferred directly to the repaired connector.
Once a repaired device leaves our shop, new damage can occur from a damaged cable, accidental pulling, dropping the device, moving a console while a cable is connected, or other external forces.
For this reason, the 30-day warranty covers the quality of the repair we performed, but does not cover new physical damage to the repaired connector.
What Is Not Covered
Our warranty covers eligible defects in the repair or replacement part. It does not cover new damage or unrelated device problems.
Drops, cracks, impacts, dents, bends, pressure damage, or other accidental damage.
Water exposure, corrosion, spills, or other liquid-related failures.
New damage caused by pulling, bending, cable pressure, damaged cables, or improper handling.
Problems with components that were not repaired or replaced by ProFix Wireless.
Devices opened, modified, or repaired by another person after our repair.
Damage caused by defective chargers, cables, accessories, power surges, or external equipment.
Cosmetic wear, scratches, expected battery degradation, or normal aging.
Operating-system problems, third-party applications, account problems, or loss or corruption of data.
Liquid-Damaged Devices
Liquid-damaged devices may develop additional failures over time because corrosion and internal damage can continue after the original service.
Liquid-damage repairs are not covered by our standard warranty unless warranty coverage is specifically stated on the repair receipt.
Customer-Supplied Parts
Parts supplied by the customer are not covered by our parts warranty because ProFix Wireless cannot guarantee their quality, compatibility, or lifespan.
Any applicable workmanship warranty will be stated on the repair receipt.
Data & Backup
Customers should back up important data before repair whenever possible.
Repair services do not guarantee against data loss, corruption, or deletion. Data recovery services also cannot guarantee that all requested data can be recovered.
Think Your Repair May Be Covered?
Bring the device back to ProFix Wireless. We will inspect the device and determine whether the issue is related to the original repair and qualifies for warranty service.
Warranty coverage applies to the eligible part or repair performed by ProFix Wireless. It does not provide warranty coverage for the entire device.